Shipping Policy
Shipping Policy – Stellmans Sports
At Stellmans Sports, we are committed to delivering a smooth, reliable, and transparent shipping experience. Please read the details below to understand how we process orders, shipping options available, delivery timelines, and more.
Shipping Coverage
We proudly ship nationwide across the United States and to international destinations, making our quality sports products accessible around the globe.
All orders placed with valid shipping addresses—within the U.S. or internationally—can be processed directly through our website.
Order Processing Time
We aim to prepare and dispatch all orders as quickly as possible.
- Standard processing time: Within 3 business days of payment confirmation.
- Please note: Processing may take longer during high-demand periods or due to unforeseen delays. Your patience and understanding are greatly appreciated.
Shipping Methods
To ensure safe and timely deliveries, we work with reputable shipping carriers.
- Standard Shipping: Estimated delivery within 3–5 business days (subject to location and conditions).
- Expedited Shipping: May be available for select products. Options and pricing will be displayed at checkout when applicable.
Shipping Charges
Shipping fees are calculated based on:
- Weight and size of your order
- Delivery destination
- Selected shipping method
You’ll see the final shipping cost at checkout before confirming your purchase.
Order Tracking
Once your order has shipped, you will receive an email with a tracking number.
To track your order:
- Visit the shipping carrier’s website and enter the tracking number
- Or contact the carrier directly for assistance
Address Accuracy
Please ensure your shipping information is complete and correct when placing an order.
- Stellmans Sports cannot be held responsible for delivery delays caused by incorrect addresses.
- If changes are needed after placing your order, contact us as soon as possible. We’ll do our best to accommodate changes if the package hasn’t shipped yet.
Delivery Delays & Exceptions
While we strive for on-time delivery, certain conditions—such as extreme weather or logistical disruptions—may cause delays.
If there are any concerns about your shipment, please contact our customer service team, and we’ll work with the carrier to find a solution.
Shipping Support
For any shipping-related questions or concerns—such as tracking updates, delivery issues, or shipping options—please contact us:
📧 Email: sales@stellmans.com
📞 Phone: (407) 214-0400
At Stellmans Sports, customer satisfaction is at the heart of everything we do. We thank you for your trust and look forward to delivering your order quickly and securely.