Terms & Conditions – Stellmans Sports
By placing an order with Stellmans Sports, you agree to our terms outlined below:
- All prices apply to direct purchases only.
- This agreement applies to all current and future orders unless amended in writing.
- Claims for shortages, defects, or order issues must be made within 5 days of receiving your order.
- We are not responsible for errors in orders shipped to third-party addresses.
- Used, washed, or altered items cannot be returned or claimed for defects.
- Items customized or modified by us at your request are non-refundable.
Mobile Messaging Terms – Stellmans Sports
By subscribing to Stellmans Sports SMS updates, you agree to receive promotional and service-related messages.
- Message frequency may vary.
- No purchase required to opt in.
- Standard message/data rates may apply.
- You can opt out anytime by texting STOP or using the unsubscribe link in our texts.
- For help, text HELP or email sales@stellmans.com.
- Your number must be valid; we are not responsible for missed or undelivered messages.
We respect your privacy. To learn how we handle your data, please see our Privacy Policy.
Returns – Stellmans
You can return eligible items within 30 days of delivery.
Eligibility
- Accepted for both defective and non-defective items.
- Must be unused, unworn, unwashed, undamaged, and in original packaging with all tags and accessories.
- Customized or final-sale items are not returnable.
Return Shipping
If the item is damaged, defective, or incorrect:
We cover the return label cost.
If the item is not damaged:
The buyer is responsible for the return label cost.
Refunds are issued after we receive and inspect the returned item.
Refunds
Processed to your original payment method within 3 business days after inspection.
Your bank may take 5–7 business days to fully post the refund.
Damaged or Wrong Items
Report within 10 days of delivery.
We will arrange a replacement or full refund.
Holiday Notice
During peak seasons, processing may take 1–3 extra business days.