Terms & Conditions – Stellmans Sports

By placing an order with Stellmans Sports, you agree to our terms outlined below:

  • All prices apply to direct purchases only.
  • This agreement applies to all current and future orders unless amended in writing.
  • Claims for shortages, defects, or order issues must be made within 5 days of receiving your order.
  • We are not responsible for errors in orders shipped to third-party addresses.
  • Used, washed, or altered items cannot be returned or claimed for defects.
  • Items customized or modified by us at your request are non-refundable.

Mobile Messaging Terms – Stellmans Sports

By subscribing to Stellmans Sports SMS updates, you agree to receive promotional and service-related messages.

  • Message frequency may vary.
  • No purchase required to opt in.
  • Standard message/data rates may apply.
  • You can opt out anytime by texting STOP or using the unsubscribe link in our texts.
  • For help, text HELP or email sales@stellmans.com.
  • Your number must be valid; we are not responsible for missed or undelivered messages.

We respect your privacy. To learn how we handle your data, please see our Privacy Policy.

Returns – Stellmans

You can return eligible items within 30 days of delivery.

Eligibility

  • Accepted for both defective and non-defective items.
  • Must be unused, unworn, unwashed, undamaged, and in original packaging with all tags and accessories.
  • Customized or final-sale items are not returnable.

Return Shipping

If the item is damaged, defective, or incorrect:
We cover the return label cost.

If the item is not damaged:
The buyer is responsible for the return label cost.

Refunds are issued after we receive and inspect the returned item.

Refunds

Processed to your original payment method within 3 business days after inspection.
Your bank may take 5–7 business days to fully post the refund.

Damaged or Wrong Items

Report within 10 days of delivery.
We will arrange a replacement or full refund.

Holiday Notice

During peak seasons, processing may take 1–3 extra business days.